Frequently Asked Questions | Shop Roots Hummus

Frequently Asked Questions

Check below for answers to frequently asked questions. If you cannot find the answer you’re looking for below, contact us.

Orders will be received within 2-5 business days. Orders are shipped Monday through Wednesday until 3pm. Any order placed after will be fulfilled the following business day. Every order is shipped 2-Day ground or air depending on your location.

When your order has been shipped you will be notified via email of your tracking number. If you have an account with us, you may also login to view your order status. Please note, Roots Hummus is not responsible for any orders that arrive spoiled after delivery. 

If your order arrives and is damaged in any way please contact [email protected]

If for any reason you are unsatisfied with your shopping experience or product please contact customer support and let us know what happened.

We currently support all major credit and debit cards such as American Express, Discover, MasterCard, and Visa. We also accept PayPal. For more information please see terms policy.

Shipping has been one of the biggest hurdles for us to be able to offer our delicious Roots Hummus to everyone. Our Hummus must be kept cool and shipped to you as quickly as possible. With that barrier, we have negotiated shipping rates with our partner carrier UPS to help our customers receive the best possible shipping rate depending on where they are in the US.

If your favorite flavor of Roots Hummus is currently sold out, no worries! We refresh our inventory every week. For more information or updates on when we are refreshing our inventory reach out to customer support.

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